Comments on: Wisdom in 140 Characters http://www.metzgerblog.com/2008/03/26/wisdom-in-140-characters/ Observations on social media -- and the occasional rant -- from Metzger Associates' New Media Practice Group Thu, 02 Sep 2010 21:27:52 +0000 http://wordpress.org/?v=2.9 hourly 1 By: Doyle Albee http://www.metzgerblog.com/2008/03/26/wisdom-in-140-characters/comment-page-1/#comment-34 Doyle Albee Fri, 28 Mar 2008 21:57:00 +0000 http://metzgerblog.com/2008/03/26/wisdom-in-140-characters/#comment-34 Thanks, Brian, and I enjoy your Twitter outrage a great deal. You should see me go off on the airline industry every time I fly! Thanks for the comment! Thanks, Brian, and I enjoy your Twitter outrage a great deal. You should see me go off on the airline industry every time I fly! Thanks for the comment!

]]> By: Brian Morrissey http://www.metzgerblog.com/2008/03/26/wisdom-in-140-characters/comment-page-1/#comment-33 Brian Morrissey Fri, 28 Mar 2008 21:24:17 +0000 http://metzgerblog.com/2008/03/26/wisdom-in-140-characters/#comment-33 Thanks for the post. I won't cost anyone their job. I've found lots of times agencies and their PR people overreact to small things. I was referring to ad agencies, which nowadays all seem in perpetual fear of getting fired. I don't know about PR firms. Anyway, thanks for reading. Don't take my Twitter outrage too seriously. Thanks for the post. I won’t cost anyone their job. I’ve found lots of times agencies and their PR people overreact to small things. I was referring to ad agencies, which nowadays all seem in perpetual fear of getting fired. I don’t know about PR firms.

Anyway, thanks for reading. Don’t take my Twitter outrage too seriously.

]]> By: Robynn Burls http://www.metzgerblog.com/2008/03/26/wisdom-in-140-characters/comment-page-1/#comment-32 Robynn Burls Thu, 27 Mar 2008 07:52:28 +0000 http://metzgerblog.com/2008/03/26/wisdom-in-140-characters/#comment-32 Great post. I'm amazed that a PR company would announce something and then not have anyone to answer questions on that announcement. Although, I've certainly heard of stranger things happening! These thoughtless mistakes are often caused by too many deadlines on too many client accounts, with junior staff left to do too much of the important work. Things get really messy. But it's not the agencies that are petrified of their clients, it's more likely the junior and mid-level PR agency employees that are petrified by the unrealistic work loads expected by their bosses and clients. I've created a media database company in South Africa and many of my PR clients are under such enormous pressure by their corporate clients. Mostly because of unrealistic client expectations. Of course, it's the PR companies fault for not being more assertive and educating their clients on how media relations really works. Great post. I’m amazed that a PR company would announce something and then not have anyone to answer questions on that announcement. Although, I’ve certainly heard of stranger things happening!

These thoughtless mistakes are often caused by too many deadlines on too many client accounts, with junior staff left to do too much of the important work. Things get really messy.

But it’s not the agencies that are petrified of their clients, it’s more likely the junior and mid-level PR agency employees that are petrified by the unrealistic work loads expected by their bosses and clients. I’ve created a media database company in South Africa and many of my PR clients are under such enormous pressure by their corporate clients. Mostly because of unrealistic client expectations. Of course, it’s the PR companies fault for not being more assertive and educating their clients on how media relations really works.

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